This website is managed by Swansea Council and this is the accessibility statement for the website. There’s a separate accessibility statement for the main Swansea Council website.
This page only contains information about the Swansea Project Zero website, available at www.swanseaprojectzero.co.uk.
Using this service
This site is run by Swansea Council. We want as many people as possible to be able to use this service. For example, that means you should be able to:
- change colours, contrast levels and fonts
- zoom in up to 300% without the text spilling off the screen
- navigate the website using just a keyboard
- navigate the website using speech recognition software
- listen to the service using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)
We’ve also made the text in the service as simple as possible to understand.
AbilityNet has advice on making your device easier to use if you have a disability.
How accessible this service is
Some people may find parts of this service difficult to use:
- in certain circumstances, the Swansea Project Zero website has links to external PDF documents where there is not an a more accessible and suitable alternative available on the external resource
- image titles and alt tags may be missing in some locations and we are working on adding these
What to do if you have difficulty using this website
If you have difficulty using this site, contact us by:
- Email: Jane.Richmond@swansea.gov.uk
- By post: SA1 4PE, Guildhall, Swansea.
- Telephone: 01792 636000
As part of providing this service, you may want us to send you messages or information. We’ll ask you how you want us to send them to you, but contact us if you need them in a different format. For example large print, audio recording or braille.
Reporting accessibility problems with this service
We’re always looking to improve the accessibility of this service. If you find any problems that aren’t listed on this page or think we’re not meeting accessibility requirements, contact: webmaster@swansea.gov.uk or ring 01792 636910.
Enforcement procedure
The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).
Technical information about this service’s accessibility
Swansea Council is committed to making this service accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.
How we tested this service
The service was last tested on 28 February 2025 using Deque axe tools, Silktide and WAVE and was checked for compliance with WCAG 2.2 AA.
This page was prepared on 8 March 2025. It was last updated on 21 March 2025.